SO THANKFUL. I applied online after reading the reviews. Within 2 hours I received a call from simply eco. The next day the surveyor Mr Arafat came to the property he done all the checks and within 6 days I had a brand new worcester boiler fitted in. Although I paid a contribution towards the boiler it was well worth it. The service was first class all around from simply eco. Especially from Mr Arafat.